The Nigerian Communications Commission (NCC) has urged network subscribers to leverage on its short code 2442 to end unsolicited messages by the Value Added Services (VAS) providers and network providers.
The Zonal Controller, NCC, Enugu, Ogbonnaya Ugama, made the call while speaking with Journalists in Enugu.
Ugama noted that most often, the VAS providers and network forcefully send unsolicited messages and marketing calls respectively to its customers which they did not requested for.
He described the provision of the short code by the NCC as “protection of the right of the consumers” to choose freely, the services they desire for.
“To stop unsolicited messages, use our do not disturb code of 2442 by typing ‘STOP’ and sending to 2442 to stop all unsolicited messages, or send ‘HELP’ to same code and follow the prompt to choose the options of the types of messages you want to receive, while you can also send ‘STATUS’ to 2442 to see if your choices have been implemented”, Ugama advised.
He stated that NCC had the interest of the public and telecom consumers at heart and would do their regulatory duty to protect it.
On SIM Card Porting, the zonal controller said, with it, consumers can easily move from one network to another and still retain the phone number they are using.
According to him, some people find it difficult to switch from one network provider to another, stressing they are afraid of losing their number or contacts.
“With the ability to port, their number contacts is secured,” he added.
